Privacy Policy

Effective date: July 24, 2026

This Privacy Policy explains how voltecharged ("voltecharged," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit voltecharged.com (the "Site") or purchase our products. By using the Site, you agree to the collection and use of information as described in this Policy.

1. Information We Collect

Information you provide to us

• Contact details such as name, email address, phone number, and shipping/billing address, collected when you place an order, sign up for updates, or contact us.
• Order information, including products purchased, order value, and communications related to your order.
• Any information you voluntarily submit through contact forms, customer support requests, or reviews.

Information collected automatically

• Device and usage data such as IP address, browser type, referring URLs, pages viewed, and time spent on the Site, collected via cookies and similar technologies.
• Approximate location derived from your IP address, used for currency, shipping, and localization purposes.

Information from third parties

We use Shopify to power our checkout and process payments. Shopify may collect and process information directly in accordance with its own privacy policy. We do not collect or store full payment card details ourselves — all payment processing is handled by Shopify and its payment partners (including Shop Pay and Apple Pay).

2. How We Use Your Information

• To process, fulfill, and ship your orders, and to communicate with you about them.
• To provide customer support and respond to inquiries.
• To send order confirmations, shipping updates, and — where you have opted in — marketing communications.
• To improve the Site, our products, and the shopping experience.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations.

3. Cookies & Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and — where applicable — support advertising. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site, including checkout.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers — including Shopify (checkout, payments, order management), shipping carriers, email/SMS providers, and analytics providers, solely to operate and improve the Site and fulfill orders.
• Legal compliance — where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of voltecharged, our customers, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, tax, or reporting requirements, after which it is deleted or anonymized.

6. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing communications or certain data processing. To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

Residents of California and other U.S. states with comparable privacy laws may have additional rights, including the right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information) and the right to non-discrimination for exercising your rights.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, and payment processing is handled through Shopify's PCI-compliant infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Users

Our Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your country of residence.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Effective date" updated accordingly. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at support@voltecharged.com.